About Diet Doctor

Terms and Conditions

Welcome to Diet Doctor!

Diet Doctor is a purpose-driven company that exists to empower people everywhere to revolutionize their health. Our current mission is to make low carb simple.

Below are the terms that apply anytime you use DietDoctor.com.

Disclaimer

To achieve our mission of making low carb simple we provide visitors with the knowledge, tools and inspiration we believe they will benefit from, to the best of our ability.

Please note that the information we provide at DietDoctor.com is not intended to replace consultation with a qualified medical professional. We encourage you to inform your physician of changes you make to your lifestyle and discuss these with him or her.

For questions or concerns about any medical conditions you may have, please contact your doctor.

Copyright

Feel free to use our articles and guides as long as you add a clearly visible link or reference to our site, and indicate if changes to our content were made. You may use such content in any reasonable manner, but not in any way that suggests Diet Doctor endorses you or your usage of our content.

You may not use our recipes or membership content unless you have obtained the right to do so from us.

You may not use our content for commercial purposes unless you have obtained the right to do so from us.

Privacy Policy

DietDoctor.com stores and uses personal information in order to provide you with good service. We will never sell your information, and will only share it with third parties as described here.

We are committed to protect your information and use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorized access to it.

The information we store

Comments, Ratings, Favorites, Questions and similar information

When you submit information to DietDoctor.com to comment on posts and articles, rate a recipe or video, answer a question, or mark content as favorite or to watch later, the internet address you’re using will be stored in addition to the information you’re entering.

Member information

A member’s name, email address and internet address used when ordering a membership will be stored. We also store data on your order and how members use the site (video views, ratings, last visit etc.).

Your stored personal information and order information are displayed on your account page once you have become a member.

Access Logs

DietDoctor.com stores standard access logs of all visits to the site. This includes access time, URL, internet address, and browser information.

Cookies

DietDoctor.com uses cookies. These are small text files that are stored on your computer. They make it possible to place orders, to manage your account information, and to better serve you when you visit the website.

Some cookies are stored on your computer until you delete them. It you want to avoid storing cookies, you can turn off the feature in your web browser. However, this means that for example you can not log in or sign up to become a member.

Our publishing system WordPress may store a number of temporary or permanent cookies to enable logging in and to facilitate entry of comments on the site. We also store temporary cookies when you register and pay for membership.

Sharing of information with third parties

In general, DietDoctor.com will not share your details with any third party unless absolutely required to do so by law. The exception is third-party providers DietDoctor.com uses to provide our services.

Below is a list of the third-party providers DietDoctor.com uses and what information these have access to:

Akismet anti-spam service

DietDoctor.com shares information about all blog comments to help avoid comment spam.

Amazon SES

DietDoctor.com uses Amazon SES to send most e-mails. Apart from name and e-mail address of the receiver the content may contain membership information.

Braintree and PayPal

DietDoctor.com uses Braintree and PayPal to process payments. When you pay, the information required to process the payment is handled through SSL encryption by our payment-service provider Braintree (or PayPal if you use that payment option).

Fastly and MaxCDN

DietDoctor.com uses content delivery services to speed up access to the site. As requests to DietDoctor.com pass through these services they will get standard access information for each request sent.

Google Analytics

DietDoctor.com uses Google Analytics to help us understand how our website is used and therefore Google Analytics stores cookies on our site.

MailChimp

DietDoctor.com uses MailChimp to send our newsletters and some other e-mails, like for the 2-week challenge. For those who are signed up to the newsletters MailChimp will store e-mail information, and information about how you interact with individual e-mails (like open- and click rates).

Sharing buttons and widgets for FaceBook, Pinterest and Twitter

DietDoctor.com uses social-media technology to allow you to share DietDoctor.com content. These services use their own third-party cookies.

VaultPress to backup site information

DietDoctor.com uses VaultPress to back up our data in order to prevent data loss.

Vimeo and YouTube

DietDoctor.com uses video services (Vimeo, YouTube, etc.) that store their own third-party cookies.

The right to request and modify personal information

You have the right to order a copy of the data we have on you. You may also request that we correct personal information, or that we remove your personal information completely.

To order a copy or request a change of your personal information, please send a letter to:

Kostdoktorn Sverige AB
Järnvägsgatan 11
S-65225 KARLSTAD
Sweden

Remember to include your date of birth and to sign the letter.

Additional membership terms

Membership is free for the first 30 days. If you cancel your membership before the 30 days are up, no charge will be made.

The first monthly payment of USD 9 will be charged after 30 days, and subsequently as close as possible to this day each month. For example, if the first payment is due on January 31st the next payment is due on February 28th. You can keep track of upcoming payments on your account page.

On your account page you can also cancel your subscription at any time. No further charges will be made after cancellation.

For more questions and answers see our FAQ. If you have other questions please feel to contact us at support@dietdoctor.com (we try to answer all questions within 24 hours).

More membership questions

Frequently asked questions and answers

Do you have other questions or thoughts? Please feel free to email support@dietdoctor.com.

What do I gain by becoming a member?

Benefits of becoming a member

I want to become a member!

Sign up here – in less than a minute.

More

My account

Membership pages

36 Comments

  1. Susan Herd
    Just what am I signing up for?
    I am distinctly uneasy about giving you my credit card details with accompanying permission to deduct from it, when I have not even seen an outline of what's on offer.
    I need to know what is involved.
    Reply: #2
  2. Susan,
    All the details on the offer as well as an introduction video are found here:
    http://www.dietdoctor.com/new-member

    I'm adding a link from this page as well, thanks.

  3. Margie
    Hope to be able to do this one day. At the present time I use only paypal and other debit type cards. I hope this form of payment can be accepted at a later tIme. Thank you for all of the information you freely share it has helped me a great deal.
  4. GG
    Do i pay the equivilant of about 75SEK per month after the 30day free trial?
    Desperate to do LCHF again! I feel so well once i get into it.....it´s just getting there!! :)
  5. MELISSA
    all i use is the debit cards i dont have a actuall credit card..:(
  6. M.J
    I am uneasy about giving credit card details. Is there another system like app store cards that could be used instead?
    I am a fan of this site and appreciate all the information I've gained from dr. Eenfeldt, and applaud his next venture. I wish there was another way to pay
    Reply: #7
  7. Currently we don't have another way. What are some payment methods that would work well for you?
  8. Lee
    Accepting debit cards or PayPal would help. We worked hard to be debt free, and don't use credit cards at all.
  9. Louise
    Hi,
    I will sign up when you get PayPal ?
    Reply: #10
  10. Louise, if everything goes well we should have PayPal payment ready this month. Finally! :)

    Bjarte - Team Diet Doctor

  11. Tina
    Hi is there someone in Melbourne Australia who specializes in LCHF DIET.
    Please contact me asap as i need to loose atleast 28kilos. Thank you very much . Regards Tina
    Reply: #29
  12. Hazel
    I would prefer to pay via paypal. Please consider this. I'm not familiar with the security you use.
  13. Hazel
    I want to sign up but prefer using my credit card only with Paypal, because of previous security failures (and hacking of my credit card number) elsewhere.

    Please consider Paypal. I'm not familiar with the security you use.

    Reply: #15
  14. Diane
    Make PayPal available.
  15. Karin
    I have watched the introduction video and am about to sign up for my membership as I just know from the quality of the experts behind DietDoctor that this is just what I need.
    I have waited a long time for this. I am excited to get started and be supported by people who know and care.
    Thank you.
  16. Bill
    You have not pledged to never give or sell my email address to anyone else and to only use it strictly for your own purposes. I currently am barraged with promotional emails and it is always a struggle to clear junk emails from my email .
  17. Derby Collins-Kalu
    Am new and so impressed on the amount of work that have gone in here.
  18. Chris H
    I am in UK: will I be debited in £ Stirling or another currency?
    Reply: #21
  19. Gayle
    I cannot find an unsubscribe option. Please unsubscribe me from your list
    Reply: #20
  20. Gayle,

    For customer service, please email me at support@dietdoctor.com. I just emailed the email address you used for your comment here, but recipient address is rejected.

    Please email me if you want assistance.

  21. Chris,

    We are currently charging in US dollars only.

    http://www.dietdoctor.com/member/common-questions

  22. Penny kirkpatrick
    Am I now a member can I access all videos
  23. Penny kirkpatrick
    Thanks
  24. J
    Take me of your mailing list .and no I do not want to join .there is no unsubscribe button below
    Reply: #25
  25. J,

    To unsubscribe to the FREE newsletter, please click “unsubscribe to this list” at the very bottom of the newsletter.

    Please email me at support@dietdoctor.com if you have any questions.

  26. 1 comment removed
  27. SHAKIM ALLAH
    Damn shame how everything is about making a profit. What about helping people. This is more than money. When you save someone's life
    Reply: #28
  28. Sorry that you feel that way Shakim Allah.

    Around eight persons are working full-time with DietDoctor. This site would not have been possible without the member fees.

    "Our mission is to find the truth about health and supply tools for those who want to free themselves. Thus empowering people everywhere to revolutionize their health."

  29. Alison
    Hi Tina. Wondering if you found anyone? I am just starting and need to address issues to make the transition a lifetime one. Thank you
  30. 1 comment removed
  31. Patti
    Thanks for not kicking me out once my credit card expired. Also, thank you for the month grace period to reinstate my membership. I have enjoyed all of the free resources with my membership, and I wish to continue living this lifestyle. All the best!
  32. K V Gopalakrishnan
    Please cancel the member ship an do not debit henceforth.
    Reply: #34
  33. C. Soucy
    Please cancel the membership I contracted the 5th of October 2016 for the free trial. No amount should be charged within a month to my card, nor afterwards. You do not have a unsubscribe possibility on your page.
    Reply: #35
  34. Gopalakrishnan,

    You canceled from your account page, and you still have access to the membership pages until Nov 9.

    Welcome back at another time!

  35. C. Soucy,

    Yes, cancel at any time from your account page or email me at support@dietdoctor.com. I have emailed you.

  36. Cat
    I just signed up and afterwards was sent to this page. Where is the website?
    Reply: #37
  37. Hi Cat!

    Try this page:
    https://www.dietdoctor.com/member

    Welcome. :)

    I just signed up and afterwards was sent to this page. Where is the website?

  38. frank
    how to start 16hr fast

Leave a Reply

Reply to comment #0 by